HongLei Stone Co., Ltd (“we”, “us”, “our”) operates our B2B website (hereinafter referred to as the “Website”). This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit our website, submit inquiry forms, contact us for granite stone products quotation and cooperate with us. This policy complies with GDPR, CCPA and common international data privacy requirements for overseas B2B buyers.
By accessing and using this website, you acknowledge and agree to the practices described in this Privacy Policy. If you disagree with this policy, please do not use our website.
1. Information We Collect
1.1 Information you voluntarily provide
When you fill out contact / inquiry form, send emails or contact us via WhatsApp, we collect:
- Full name, company name, job title
- Email address, phone number, WhatsApp number
- Company address, project information, product requirements (granite tiles, paving stones, customized stone carving etc.)
- Any other information you choose to send to us
1.2 Automatically collected browsing information
When you browse our website, we may automatically collect non-identifiable browsing data:
- IP address, browser type, device information
- Website access time, pages visited, stay duration, referral source
- Cookie data for website performance analysis
We **will not automatically collect sensitive personal data** such as ID number, bank card information unless you actively provide it for formal order settlement.
2. How We Use Your Information
We use collected personal data only for the following business purposes:
1. Reply your inquiry, provide granite product quotation, technical specification and factory introduction
2. Communicate for stone project cooperation, sample arrangement, order production and delivery arrangement
3. Improve website content, optimize product display and user browsing experience
4. Send relevant product updates and industry news (only with your consent; you may unsubscribe anytime)
5. Website security maintenance, fraud prevention and legal compliance.
Legal basis for data processing (GDPR):
- Performance of contract: data needed for quotation, sample & order cooperation
- Legitimate interest: website optimization, security, business communication
- Consent: marketing email subscription
- Legal obligation: retain business records required by law.
3. Cookies
Our website uses cookies to recognize returning visitors and record browsing preferences.
- Necessary cookies: required for website normal function, cannot be disabled.
- Analytics cookies: help us understand visitor traffic via Google Analytics.
You can adjust your browser settings to refuse cookies, but some website functions may not work properly after disabling cookies.
4. Information Sharing & Third Parties
We **will NOT sell, rent or trade your personal information to unrelated third parties for marketing purpose**.
We may share your data only with trusted service providers necessary for our business:
1. Website hosting provider, Cloudflare (website security & CDN service)
2. Google Analytics for website traffic statistics
3. Email service provider, WhatsApp communication tool
4. Logistics & freight forwarder (only when formal order is confirmed for shipment arrangement)
All third-party processors are required to protect your personal data in accordance with privacy laws.
We may also disclose data if required by law, court order or government mandatory request.
5. Data Retention
We keep your personal information only as long as needed for the purpose collected:
- Inquiry contact data: retain for 3 years after last communication for business follow-up
- Completed order customer data: retain according to local tax and commercial record requirement
- If you request us to delete your data, we will erase your personal information after verification, except data we must retain for legal obligations.
6. Your Data Rights
If you are visitor from EU/EEA, you have the following rights:
1. Right to access: request a copy of your personal data stored by us
2. Right to rectification: correct inaccurate personal information
3. Right to erasure (“right to be forgotten”): request deletion of your personal data
4. Right to restrict processing
5. Right to data portability
6. Right to object to marketing or processing based on legitimate interest
7. Right to withdraw consent at any time
To exercise above rights, please send email to our contact mailbox. We will respond within 30 days.
7. Data Security
We adopt industry standard technical and organizational measures to protect your personal information, including SSL encryption, server access control, regular security check, internal data access permission management.
However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of online data transmission.
8. International Data Transfer
Your personal data may be transferred and stored in China, where our factory and server are located. We will take proper safeguards to protect your personal data for cross-border data transfer.
9. Children’s Privacy
Our website is B2B industrial platform for enterprise buyers. We do not target children under 16 years old. We will not intentionally collect personal information of minors.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any revision will be posted on this page with updated date. Continued use of website after revision means you accept the updated policy.
11. Contact Us
If you have questions, comments or requests related to this Privacy Policy, please contact:
HongLei Stone Co., Ltd
Email: [email protected]
Tel: +8613963321686
Address: Street Town, Wulian County, Shandong Province, China
